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1 - 5 Spencer Street,3008Melbourne

Crowne Plaza Melbourne is located on the banks of the Yarra River opposite Melbourne Convention and Exhibition Centre and Crown Casino, just 5 minutes' drive from the central business district. It features a fitness centre, a bar and a restaurant.

This 4.5-star hotel offers a range of guest rooms and suites, many with breathtaking views of the Yarra River , City Skyline and the Bay. Each room at Crowne Plaza Melbourne features large windows, a work desk with free WiFi access, complimentary Vittoria coffee machines, bathrobes and 42-inch LCD TV.

The hotel features three restaurant and bar facilities, all newly opened in February 2020 as well as a delicious room service menu. Staff at the 24-hour reception desk can arrange dry cleaning services and city tours.

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Located withing the free Tram zone, with a stop only 20 m from the hotel. Southern Cross Station is just a 5-minute walk from the Crowne Plaza Melbourne. It is within walking distance of Southbank, Docklands and Yarra precincts.

Rooms: 10

Hotel Chain: Crowne Plaza Hotels & Resorts

Facilities of Crowne Plaza Melbourne

General

• WiFi available in all areas

Activities

• Bike tours

• Happy hour

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Kid meals

Pool and wellness

• Fitness centre
• Outdoor pool
• Outdoor pool (all year)

• Rooftop pool
• Pool/beach towels

• Swimming Pool

Reception services

• 24-hour front desk
• Newspapers
• Tour desk

• Ticket service
• Luggage storage

• Concierge service
• Private check-in/check-out

Common areas

• Sun terrace

• Shared lounge/TV area

Entertainment and family services

• Babysitting/child services

Cleaning services

• Dry cleaning
• Ironing service

• Trouser press

• Daily housekeeping

Business facilities

• Meeting/banquet facilities

• Fax/photocopying

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Bridal suite
• Lift
• Soundproof rooms

• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas

• Process in place to check health of guests
• First aid kit available

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines

• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible at a location nearby (reservation is not needed) and charges are applicable.

Policies of Crowne Plaza Melbourne

These are general hotel policies for Crowne Plaza Melbourne. As they may vary per room type; please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

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Free!Up to two children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 3.

There is no capacity for cots in the room.

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Mastercard
• Visa
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.
Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Self-parking is available at Care Car Parking on Siddeley Street, Docklands for $17 per entrance or $17 per 24 hours for hotel guests.

Accessibility for Guests with Disabilities

The entire Crown Center complex, including the retail center and both hotels, is handicapped-accessible. A limited number of courtesy wheelchairs are available at Customer Service on Level 2 of the Crown Center Shops. Handicapped-accessible parking is available on Levels 2A and 3A of the Crown Center Shops parking garage. Two parking spaces for oversized vans are available on the 25th Street entrance to the parking garage on the east side of Grand (by The American). Additionally, two handicapped parking spaces are available on Grand Boulevard, near the Grand Boulevard entrance of the Crown Center Shops. The Grand Boulevard entrance is also handicap van accessible.

Validation

Three hours of free parking is available in our retail parking garage for all guests with a validation slip from any Crown Center shop or restaurant. You can get another three hours for free when you have $25 or more in same-day receipts from any Crown Center shop or restaurant. Show your receipts at Crown Center Customer Service and receive your six-hour validation slip. (Please note: receipts are not accepted at the parking gate – so be sure to validate your ticket at Customer Service before leaving.)

Exiting the Garage

When you are ready to leave the garage, take your parking ticket and validation slip to any pay-on-foot kiosk or garage exit station and follow these four easy steps:

• Insert your parking ticket
• Scan your parking validation slip
• Pay any balance amount due
• Remove your validated parking ticket and proceed to your car to exit the garage

Parking Fees

If you don’t have a validation slip, standard parking rates apply. Cash, credit and debit cards are accepted.

• 0–1/2 hour: $6
• ½–1 hour: $9
• 1–2 hours: $10
• 2–3 hours: $11
• 3–4 hours: $12
• 4-5 hours: $13
• 5–6 hours: $14
• 6–24 hours: $20
• Lost Ticket Charge: $20

Bus Parking:

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Bus parking is available along Warwick Trafficway between 26th and 27th Streets, as well as along McGee Street Trafficway north of 26th Street. Download this map for more information.

Electric Vehicle Charging:

The KCP&L Clean Charge Network consists of more than 1,000 electric vehicle charging stations. The Crown Center complex is home to 22 stations that will serve 44 electric vehicles.

The stations are located in the following garages:

• Crown Center Retail Shops Garage, 3 stations, Level 2A
• Pershing Office Garage, 3 stations, Gold Level near 2460 Elevators
• The Westin Kansas City at Crown Center, 3 stations, Orange Level
• 2301 McGee/Sheraton Kansas City at Crown Center Hotel Garage, 3 stations, Lobby Level
• 2600 Grand Garage, 3 stations, Level P2

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Additional stations are located in the 2575 Warwick Garage (Level 1) and the Hallmark Employee Garage.

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For more information on the KCP&L Clean Charge Network visit http://kcpl.com/cleancharge