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8 Whiteman Street,3006Melbourne

For full details of the Crown Melbourne COVIDSafe Plan, please click here. Crown Towers, Crown Metropol and Crown Spa are now open. For further information on venue re-openings click here. Our casino has received approval to extend operations from 9 December 2020 with a range of restrictions. For further information click here. Aim for the sky: James Packer wants to build Australia's tallest building, linked to Crown Casino in Melbourne. Early last year, Crown and joint venture partner Schiavello won controversial. Hello, The hotel does have a 24 hour room service menu which includes breakfast if you wish to dine in room. The a la carte menu and pricing can be found in the hotel information book in your room. Kind Regards, Crown Metropol Melbourne. Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex. Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 25-metre heated indoor pool, steam room, sun terraces and a fully equipped fitness centre.

Crown Metropol offers luxury accommodations on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views.

Each spacious room features stylish modern décor and spectacular views. Air conditioning and an LCD TV are provided. The bathroom includes an oversize shower, large vanity and a privacy screen.

Dining options at Crown Metropol Melbourne include the Mr Hive Kitchen & Bar.

The hotel features 2 swimming pools, an indoor sun-deck relaxation lounge and a world-class fitness center.

Crown Metropol is located next to the Crown Entertainment Complex, and opposite Melbourne Convention and Exhibition Center. It is a 10-minute walk to Southern Cross Station and Docklands.

Rooms: 6

Facilities of Crown Metropol Melbourne

Activities

• Bowling
• Live music/Performance

• Live sports events (broadcast)

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room
• Special diet meals (on request)

Pool and Spa

• Fitness center
• Indoor pool
• Indoor pool (year-round)

• Pool with view
• Heated pool

• Pool/Beach towels
• Shallow end
• Swimming pool

Transportation

• Car rental

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out

• Currency exchange
• Tour desk

• Baggage storage
• ATM on site
• Concierge

Entertainment & Family Services

• Casino
• Nightclub/DJ

• Evening entertainment

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• Elevator
• Heating

• Smoke-free property
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Smoke alarms

• CCTV in common areas
• CCTV outside property

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Access to healthcare professionals

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Mobile app for room service
• Screens or physical barriers between staff and guests in appropriate areas

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Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers
• Delivered food covered securely

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is available on site (reservation is not needed) and costs AUD 55 per day.

Policies of Crown Metropol Melbourne

These are general hotel policies for Crown Metropol Melbourne. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodations is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.
If staying in a premium room type, an additional credit card pre-authorization of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.
In all other room types, an additional credit card pre-authorization of $100 per night is required as security for any incidental costs, including damage associated with the room.
Purchases made throughout the stay must be paid for when ordered.

8 Whiteman Street,3006Melbourne

Rising above Melbourne’s vibrant Southbank precinct, Crown Towers offers spacious luxury rooms with views of the city or Port Phillip Bay. Each room features original artworks and marble bathrooms.

Each room includes a large plasma-screen TV with laptop video-on-demand system, an iPod docking station, and a separate dressing room. The city and bay views are framed by floor-to-ceiling windows.

Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex.

Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 25 m heated indoor pool, steam room, sun terraces and a fully equipped fitness centre.

Located on the southern bank of the Yarra River, Crown Towers is a 10-minute walk from Flinders Street Station.

Rooms: 9

Facilities of Crown Towers Melbourne

Activities

• Bowling
• Live music/performance

• Live sport events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Kid meals

Pool and wellness

• Sauna
• Fitness centre
• Spa and wellness centre

• Massage
• Indoor pool (all year)

• Heated pool
• Shallow end
• Swimming Pool

Transport

• Car hire

• Shuttle service (additional charge)

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out
• Currency exchange

• Tour desk
• Ticket service
• Luggage storage

• ATM/cash machine on site
• Concierge service

Entertainment and family services

• Casino
• Nightclub/DJ

• Evening entertainment

• Children television networks

Cleaning services

• Laundry
• Dry cleaning
• Ironing service

• Shoeshine
• Trouser press

• Daily housekeeping

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Barber/beauty shop
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Bridal suite
• Lift
• Soundproof rooms

• Heating
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests

• First aid kit available
• Access to health care professionals

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Mobile app for room service

Crown Casino Melbourne Room Service Menus

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Breakfast takeaway containers
• Delivered food is securely covered

Crown Casino Melbourne Room Service Menu Prices

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs AUD 60 per day.

Policies of Crown Towers Melbourne

These are general hotel policies for Crown Towers Melbourne. As they may vary per room type; please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cots in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Bankcard
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.
If staying in a premium room type, an additional credit card pre-authorisation of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.
In all other room types, an additional credit card pre-authorisation of $100 per night is required as security for any incidental costs, including damage associated with the room.
Purchases made throughout the stay must be paid for when ordered.

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